Order Processing
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.
- You will receive an email notification with your tracking information once your order is shipped.
Shipping Rates and Delivery Times
- Standard Shipping: Delivery within 3-7 days; shipping rate of $4.20.
- Expedited Shipping: Delivery within 2-5 business days; rates calculated at checkout.
- Free Standard Shipping: Available on orders over $20, within USA.
- Local Pickup: Free for local business customers! Come pick up your order in person (Monday-Friday; 10am-3pm). Address provided upon purchase.
International Shipping
- We do not ship internationally at this time.
Shipping Restrictions
- We currently do not ship to certain restricted regions.
- Hazardous or oversized items may have special shipping requirements or restrictions.
Order Tracking
- Once your order has shipped, you will receive an email with tracking information to monitor your package’s progress.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us at info@ryowholesale.com with your order details. We will work with the carrier to resolve the issue promptly.